IT Managed Services

What is IT Managed Services?

ITSec provides IT Managed Services anywhere anytime. With our technical know-how in IT Managed Services, we can accompany you in the management of your day-to-day IT Operations backed by tailor-made Service Level Agreements. 

Types Of IT Managed Services

Onsite / remote

With Remote Managed Services, we can easily anticipate, identify and resolve issues much faster, and with greater accuracy. Our team of experienced system administrators are ready to help you manage any of your systems, regardless of where they happen to be located.

SLA, onsite - normal IT managed Services

We take the break-fix maintenance stress away by being a single point of contact for all IT support requirements, however big or small. Our highly skilled IT experts can be onsite when you need them, adhering to a Service Level Agreement chosen by you.

Remote - WFH, WFA, VPN, etc

It's important to remember it's likely both technicians and your customers will work from home at times, and that's where we come in by Identifying remote support and WFH software that satisfies your company’s unique needs and helps you tackle the challenges associated with supporting clients from a distance.

Monitoring and Capacity Planning

The goal is to determine the amount of server hardware resources required to provide the desired levels of service for a given workload mix for the least cost.

What Are The Benefits Of Managed
Services For Businesses?

  • Up-to-date technological support: There is advancement in technology on a daily basis, if you use an IT service provider you are assured of a continuous upgrade of your IT systems.
  • Maximum security from unauthorized access: Using Managed Service Providers reduce risks of exposure of your systems to hackers and other threats. MSP also monitors your systems so as to tackle system failures on a timely basis.
  • Clarity due to System centralization: An IT provider helps to centralize your network applications and servers into a data center. This promotes clarity and accessibility of your company’s data among your staff, no matter their location.
  • Reduction of cost for your IT needs: When you establish a partnership with a Managed Service Provider this is usually a reduction in cost of what you would spend overtime on IT services without a reliable MSP. This is achievable because MSP reduces hardware costs, ensures systems are properly updated and a whole lot more.

Let Us accompany You In Your Day To Day IT Services.